Features

Anonymous

Task Quotas and Usage Tracking by child orgs
Summary: We'd like the ability to set task quotas and track task usage at the child organization level to support Automation as a Service (AaaS) offerings. Use Case: As an MSP using Rewst, we want to offer co-managed automation to our customers. This means giving select customers access to build their own workflows within their child org while maintaining visibility and control over task consumption. Currently, there's no way to: Set task limits per child org to prevent a customer from exceeding an agreed-upon quota Distinguish between tasks consumed by our MSP-authored workflows (part of standard managed services) vs. tasks consumed by customer-authored workflows (billable to the customer) Export or report on task usage in a way that supports customer billing Requested Functionality: Task Quotas by Org – Ability to set a maximum task count per child organization, with alerts or enforcement when approaching/exceeding the limit Workflow Ownership Attribute – A way to assign or tag workflows with an "owner" (e.g., MSP vs. Customer) so task consumption can be attributed appropriately, even if the MSP initially authored a workflow on the customer's behalf Usage Reporting by Org/Tag – Ability to export workflow execution counts filtered by child org, workflow owner, or custom tags for billing reconciliation Business Value: This would enable MSPs to productize automation services, create tiered offerings, and bill customers fairly based on their actual usage—opening up a new revenue stream while maintaining control over platform consumption.
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