Crates

In Microsoft 365 Offboarding crate, there is a LOVELEY option to assign the offboarded user's OneDrive. When selected, an email with the shared folder Offboarding_Transfer goes to the person with access granted to the offboarded's OneDrive. This can get confusing for managers who have access to multiple disabled user's OneDrive folders. Using mailNickname prefix will differentiate user folders and change the subject in the email with clients' familiar naming convention. For Example, the manager of John Doe, JDoe@contoso.com , will have JDoe_Offboard_Transfer folder was shared with you.

We should be able to change the ticket template using an org variable

A rather high number of our customers have different log in names to email addresses so our success rate at matching contact on this crate is a little low. We do however capture the username format in the onboarding "Add new Client to Rewst crate so it would be nice if that could be used in the crate to identify the probable user name from the First name Last name of the contact.

It would be a really useful to have a crate that could compare email/contacts in Manage(PSA) and either merge or delete the one in catchall. Honestly I'd prefer a merge option.

A form to grant accesses outside of usual working country. Give options for country or countries of travel & return date to the US. Option for a cruise generator as that might have multiple countries / different limitations. Most important piece would be the aspect of the return date and removing the employees exceptions.

Most of the Rewst-provided Microsoft crates have built-in ticket implementation so you can put an existing PSA ticket number or create if left blank, but the Add or Remove Group Membership one does not have that. It is absent in the form and corresponding workflow. It would be great if this feature could be added so that we don't need to alter/unsync the workflow. Thank you!

Can we make get some org vars to set some defaults like Disable PSA contact or convert to shared mailbox for the offboarding form.

crate that runs on a cron to enable mailbox archiving if it's not already enabled Command filtered to only enable when not enabled. Get-Mailbox -Filter {ArchiveStatus -Eq "None" -AND RecipientTypeDetails -Eq "UserMailbox"} | Enable-Mailbox -Archive

It would be great to have an option to just delete the user during offboarding instead of only removing the licenses. Sometimes we just want to delete them entirely so they're not lingering around the tenant forever.