Crates

Customer would like an "uninstall crate" button. Desired functionality would allow them to quickly delete all elements unpacked as part of a crate. This is especially important when crates are replaced with new versions. They suggested a wizard that allows the user to view and select all elements of a crate, with a "used in x number of crates" indicator so they could deselect shared sub workflows, and then click "delete all selected."

Some forms (like Add/Remove Membership or Configure Out of Office) include an org selector and can be run for multiple clients. Others (e.g., Onboarding/Offboarding, Reset MFA) are restricted to the organization of the user running the form due to how the original crates and triggers were set up. Cloning these forms requires duplicating per organization, which can be time-consuming. Enable centralized access to all forms in a way that supports multi-client usability by default—streamlining the engineer workflow and removing the need for per-org clones.

Automatically document all Sharepoint site URLs in ITGlue/Hudu/etc

Add CW Control as a compatible RMM platform to the Report Inactive RMM Endpoints crate.

Would like to see an option to re-enable the MFA,

Pulling logs from O365, identifying and rectifying malicious mail flow rules. Grabbing forensic data from cloud & end-user devices

Utilize the new purview to create a case, search for data related to the user, and export the zip files to an archive folder or specific Sharepoint site. Eventual implementation into the overall offboarding crate would be ideal.

It would be a really useful to have a crate that could compare email/contacts in Manage(PSA) and either merge or delete the one in catchall. Honestly I'd prefer a merge option.

I would love a crate that would allow us to move a prospect to client status in manage and have it then build out the onboarding checklist and do most of if not all the work. Create autoelevate,duo,huntress,immy,synnex, etc. Sophos would be big for making a monthly client then pulling in the install link to immy and setting up the deployment for onboarding.

It would be great to have a crate that could deal with a compromised 365 account. Reset password Force logout from all sessions Check for forwarding rules Download login activity report etc.....