Hello! Random idea that came to me today that the ROC said I should drop in canny (though, I do intend on building this myself as well).
I'd like some sort of synchronization from our client's active and licensed users into our MSPs contacts.
This would help to ensure that contact information is up to date across the MS Suite (i.e. Teams, Outlook, etc).
It might also make sense to include the PSA in this synchronization, as it will sometimes have contacts that you do not manage the IT stack for.