Prompt to Combine Similar Tickets in CW PSA - Request to add handling for timeouts.
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Reed Kimble
Could you please add a failure handler to the three prompt actions with an action that has the option to complete the workflow successfully if the error was "Task Expired" based on a workflow input variable or some other flag?
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D
Danial Gagne
complete
Logan Cook
This is easily the biggest source of fails in our instance- I would love to have this fixed.
According to Cluck-U, workflows should only be failing if there's a workflow issue, and this result (timing out) is within expectation of the automation IMO.